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Customer Support

Customer Support – Live English Course

0.0
(0)
0 Enrolled
18 hours
eloqwnt

What Will You Learn?

  • Acquire customer support-specific vocabulary and phrases.
  • Practice real-world scenarios such as phone calls, ticket resolutions, and live chat.
  • Learn tone, empathy, and cultural awareness strategies to build rapport and trust.
  • Develop clear written communication skills for emails, messages, and support documentation.

Material Includes

  • EnglishPRO Vocabulary Book
  • Workbook

Requirements

  • B1 English Proficiency Level
  • Internet Connection

Audience

  • Individuals looking to start a new career
  • Customer service representatives
  • Call center agents
  • Technical support specialists

Course Content

Introduction to EnglishPRO Customer Support

  • Customer Support 101
  • Beyond Politeness
  • Vocabulary #1
  • Customer Support 101 Quizz

Basics & Polite Communication

First Impressions in Support

Customer Calls 101

Tags

Instructors

eloqwnt

eloqwnt

5.0
4 Students
6 Courses
No Review Yet
No Review Yet
$129.00
  • Intermediate
  • 18 hours
  • March 29, 2025
  • Certificate of completion

Related Courses

EnglishPRO – Customer Support Course

12 Lessons
18 hours
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